A comparative study on human or AI delivering negative performance feedback influencing employees’ motivation to improve performance

doi:10.3724/SP.J.1041.2025.0298

Acta Psychologica Sinica ›› 2025, Vol. 57 ›› Issue (2): 298-314.doi: 10.3724/SP.J.1041.2025.0298

• Reports of Empirical Studies • Previous Articles Next Articles

A comparative study on human or AI delivering negative performance feedback influencing employees’ motivation to improve performance

WANG Guoxuan¹, LONG Lirong¹, LI Shaolong²(), SUN Fang³, WANG Jiaqing¹, HUANG Shiyingzi¹

¹School of Management, Huazhong University of Science and Technology, Wuhan 430074, China
²Economics and Management School, Wuhan University, Wuhan 430072, China
³Business School, Hubei University of Economics, Wuhan 430205, China

Published:2025-02-25 Online:2024-12-20
Contact: LI Shaolong E-mail:tli@whu.edu.cn

Abstract

WANG Guoxuan, LONG Lirong, LI Shaolong, SUN Fang, WANG Jiaqing, HUANG Shiyingzi. (2025). A comparative study on human or AI delivering negative performance feedback influencing employees’ motivation to improve performance. Acta Psychologica Sinica, 57(2), 298-314.

Figures/Tables 3

Figure 1. The interactive effect of negative feedback source and task types on employees’ motivation to improve performance in Experiment 2.
Note. ^**p < 0.01, ^***p < 0.001.

Figure 2. The interactive effect of negative feedback source and task types on employees’ motivation to improve performance in Experiment 3.
Note. ^?p < 0.10, ^***p < 0.001.

Figure 3. The interactive effect of negative feedback source and task types on employees’ motivation to improve performance in Experiment 4.
Note. ^**p < 0.01, ^***p < 0.001.

A comparative study on human or AI delivering negative performance feedback influencing employees’ motivation to improve performance

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